Chuwi Phone Numbers and Emails

Customer Service:

  • +867 552 970 6511
Send Message

Chuwi Emails:

Customer Service
General Info
press@chuwi.com
Press Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Chuwi Website:

Chuwi Help Center:

Corporate Office Address:

CHUWI INNOVATION LIMITED
F2, Building 3 , Li jincheng Industrial Park , Industrial east Road, Longhua District
Shenzhen, Guangdong 518040
China

Other Info (opening hours):

Hours:

Monday - Saturday: 09:00 - 18:00

More contact details

Chuwi Rating Based on 28 Reviews

Rating details

2.3
more details
Customer service
Website
Value for money
Diversity of Products or Services

Rating stats

Rating trend

How Good is Chuwi's Customer Service?

Charles W Jjw
Charles W Jjw
Feels Disappointed | Aug 11, 2023

Call was not answered don’t know what happend

Read full quote
Pedro B Nir
Pedro B Nir
Feels Disappointed | Dec 18, 2022

I ordered two products from them and only received one.

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Summary of Chuwi Customer Service Calls

120 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chuwi?

Product/ Service Question:

  • “Laptop not working”
  • “Warranty”
  • “Not working”

Staff Question:

  • “Service centre”
  • “For service centre problem”
  • “For service centre”

Request for Information Question:

  • “How to on off backlight”
  • “Need to know about nearby service centre”
  • “Need to know how to hero laptop off”

Payments and Charges Question:

  • “Discount request”
  • “I need of new Charger of CHUWI INTEL CORE I3 LAPTOP windows 11”
  • “Charger Not Working”

Shipping and Delivery Question:

  • “Order not received”
  • “Delivery”
  • “Shipping”

Activation/ Cancellation Question:

  • “New laptop windows not activated”

Return/ Replace Question:

  • “Return slip”

Website/ Application Question:

  • “Know about onsite warranty i3 laptop”

Account Question:

  • “Can't log in”

Other Question:

  • “Due to laptop issue”
  • “My laptop is not powered up”
  • “Bk”

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